Frequently Asked Questions
Can I wear these to bed?
Yes! StepEase is soft and gentle enough to wear overnight. Many customers find that wearing them while sleeping helps reduce morning stiffness and that painful first step out of bed.
Are these suitable for plantar fasciitis?
Absolutely. The arch and heel support provided by StepEase makes them ideal for plantar fasciitis sufferers. The gentle compression helps reduce inflammation and pain with regular wear.
Will it fit my ankle size?
Yes! We have 2 sizes to choose from, for smaller feet and for larger feet. Our size options are shown above.
Are they machine washable?
Yes — simply toss them in the washing machine. We recommend a cold, gentle cycle to keep the compression and fabric in great condition for longer.
How long before I notice a difference?
Many customers feel relief from their very first wear. For best results with conditions like plantar fasciitis or neuropathy, consistent daily wear over 1–2 weeks tends to deliver the most noticeable improvement.
Where are you located?
Our head office and warehouse are located in Sydney!
How much does shipping cost?
Shipping is free on all orders in Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your returns policy?
If for any reason you find your products are not right for you, you are entitled to a refund!
Our customer support is available Monday to Friday: 9am-5pm.



