Frequently Asked Questions
How long does the battery last on one charge?
The lithium battery provides several hours of steady warmth on a single charge, depending on your chosen heat setting. We recommend charging fully before first use.
Can I still use my phone while wearing them?
Yes! The half-finger, touchscreen-compatible design keeps your fingertips free, so you can use your phone, type, or grip objects without removing the gloves.
Are there different heat settings?
Yes, the gloves come with adjustable heat settings so you can choose the level of warmth that feels best for you.
How do I charge the gloves?
Simply plug the included USB cable into the gloves and connect it to any USB power source, like a laptop or wall adapter.
Will these help with joint pain and stiffness?
Many of our customers find the consistent 360° warmth helps ease discomfort from cold-related stiffness. They're designed for comfort and relief, not as a medical treatment.
Where are you located?
Our head office and warehouse are located in Sydney!
How much does shipping cost?
Shipping is free on all orders in Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your returns policy?
If for any reason you find your products are not right for you, you are entitled to a refund!
Our customer support is available Monday to Friday: 9am-5pm.


