Frequently Asked Questions
Can I use it on both ankles?
Yes! Simply use it on one ankle, then move it to the other. Many customers also take advantage of our discount when purchasing a second, so both ankles can be massaged simultaneously.
Is it safe to use every day?
Absolutely! You can use the Pain-Relief Ankle Massager once or twice daily, or whenever pain flares up. Start with 10-minute sessions and increase to 20 minutes as needed.
Will it fit my ankle size?
Absolutely! You can use the Pain-Relief Ankle Massager once or twice daily, or whenever pain flares up. Start with 10-minute sessions and increase to 20 minutes as needed.
Does the heat get too hot?
No – the intelligent temperature control ensures safe, comfortable warmth. Start with the low setting if you're sensitive to heat, then adjust to medium or high as you prefer.
Where are you located?
Our head office and warehouse are located in Sydney!
How much does shipping cost?
Shipping is free on all orders in Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your returns policy?
If for any reason you find your products are not right for you, you are entitled to a refund!
Our customer support is available Monday to Friday: 9am-5pm.


