Frequently Asked Questions
Is it suitable for beginners?
Yes! The multiple speed settings let you start gentle and gradually increase intensity as you get comfortable. The lowest setting is perfect for sensitive areas or first-time users.
Can I use it on my neck and back by myself?
Absolutely! The curved handle design was specifically created to help you reach your back, shoulders, and neck without assistance. No more asking someone else for help with those hard-to-reach spots.
How long does the battery last?
The battery provides 4-6 hours of continuous use per charge. For typical use of 10-15 minutes per day, you'll get several weeks between charges.
What's the difference between the massage heads?
Each attachment is designed for specific muscle groups and needs. Round heads work great for large muscle groups, bullet heads target trigger points, fork heads suit the spine area, and flat heads are perfect for any muscle group. The included guide explains which attachment to use for each area.
Where are you located?
Our head office and warehouse are located in Sydney!
How much does shipping cost?
Shipping is free on all orders in Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your returns policy?
If for any reason you find your products are not right for you, you are entitled to a refund!
Our customer support is available Monday to Friday: 9am-5pm.